Privacy Policy

1. Introduction

This privacy policy sets out how Sterling International Group uses and protects any information that you give us. Sterling International Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

This policy explains:

1. How we collect personal information
2. What information we collect
3. How we use your information
4. Legal basis for this policy
5. Who we share your information with
6. How we protect your information
7. How long we keep your information
8. How we use cookies
9. Links to other websites
10. Your rights
11. The data protection regulator


Sterling International may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30 June 2022. If you have any queries about this policy please contact: Data Protection Compliance Officer, Sterling International, Avenue Louise 65/11, Brussels, 1050, Belgium. This policy is written in accordance with the General Data Protection Regulation (GDPR) in application since 25 May 2018.

2.  Policy


2.1       How do we collect personal information?

Personal information is information that can be used to identify you. You give us this when you ask about our activities via our website; send or receive an email; or ask a question about our services / use our services.


2.2       What information we collect
We may collect the following information:

  • Name and job title
  • Contact information including email address and telephone number

We collect this information through our website. When it comes to any further personal information recognised by data protection law as sensitive, such as your CV, we’ll only request this where there is a clear reason to do so and we’ll always make these reasons clear to you. If you provide us voluntarily with your CV, we will retain this information under the premise of legitimate interest and if we were to consider your candidacy for an eventual position with one of our Clients, we would request a formal release form to share your data with a third party.


2.3       How we use your information

We require this information to understand your needs and provide you with a better service, and for the following reasons: We may use the information to improve our services. We may periodically send promotional emails about our services or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone.


2.4       Legal basis

When we collect and use your personal information, we will comply with the legal basis given in data protection law. One of these is where we have obtained your specific consent. For example, this might be where we are required to ask for your consent to send you direct marketing by email or SMS. You can choose not to receive these communications at any time by emailing: Data protection law also sets out when we have a legal obligation to use or disclose information about you.


2.5       Who do we share your information with?

We will not sell, distribute or lease your personal information collected via this website to third parties unless we are required by law to do so. Any information shared voluntarily with us shall be subject to a release form request prior to sharing any date with a third party


2.6       How we protect your information

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. We also take appropriate measures to make sure the information disclosed to us is: Kept secure, accurate and up-to-date and Kept only for as long as it’s needed for the purposes for which it was intended But while we aim to protect your personal information, we cannot guarantee the security of any information you post, email or transmit by other means to us. You do so at your own risk. In the event of a security breach of personal data we will report to the regulator within 72 hours as per GDPR guidelines.


2.7       How long do we keep your information?

We regularly review how long we hold personal information. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as needed by the relevant activity. If you asked us not to contact you again we would hold a record of that indefinitely. You can let us know via our website or by email if you wish to go back on our database later. Where your information is no longer required we will dispose of it in a secure manner.


2.8       How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


2.9       Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


2.10    Your rights

You have the following rights in relation to your personal information:
To ask for a copy of the personal information we hold about you and for us to correct any inaccuracies
To request us to erase your personal information; to restrict our processing of your personal information, or to object to our processing of your personal information If you want to exercise these rights, please contact the Data Protection Compliance Officer at Sterling International, Avenue Louise 65/11, Brussels 1050, Belgium. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. We will respond within 30 days once we receive your written request and proof of identification. We reserve the right to charge an administration fee for excessive or manifestly unfounded requests.


2.11    Your Data Protection

Regulator You can get more information and advice about data protection or reporting a concern about data protection from:
Autorité de la protection des données – Gegevensbeschermingsautoriteit (APD-GBA)
Rue de la Presse 35 – Drukpersstraat 35
1000 Bruxelles – Brussel
Tel. +32 2 274 48 00
Fax +32 2 274 48 35